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Due to the new Medicaid enrollment process, many of you received mail regarding your redetermination for coverage under Medicaid, Help Plan or Healthy Montana Kids (HMK). 

If your letter is stating that you need to complete steps and send some extra documentation: 

• Please do not disregard any mail with additional steps. Complete them within the time marked in your letters. Failure to do so will result in delays in your eligibility decision and even cancellation. If that occurs, you will need to re-apply, which can take at least 45 days. 

If your letter is stating that your coverage has ended, and you believe that is a mistake: 

• Use the form on the last page to activate the appeal process. 

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If you have completed your steps and you feel like your case is delayed, please use the contact information provided below to follow up:  

 

• Email the Billings Office of Public Assistance: 

                              hhshcsopayellowstone@mt.gov 

• Call the Montana Office of Public Assistance, expect long hold times: 

                             (888)-706-1535 

• Find more resources here: 

                             http://covermt.org 

• Call or email Governor Gianforte to complain about the process and problems you have encountered: 

                             Office of the Governor: 406-444-3111 

                             https://governor.mt.gov/contact/  

• Call or email the Department of Public Health and Human Services:  

                              (406) 444-5622 

                              https://apply.mt.gov/ 

 

We hope this information will help you through this difficult process, Mary Fitzgerald.